Returns & Exchanges
At Duckworth, we want you to love your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn, unwashed items in their original packaging. We are committed to ensuring your complete satisfaction with our premium apparel collections.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, a prepaid shipping label will be sent to your email; simply print it out and attach it securely to your package.
Ship the Package
Drop off your return at any authorized carrier location, ensuring all original tags are attached and the garment is in its original condition.
Receive Your Refund
After our warehouse team inspects the returned items, your refund or exchange will be processed within 5 to 7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing